DRAFT for legal review. Not yet in effect. Cellphone Depot should have an attorney review these terms before launch.
Terms of Service
Last updated: [DATE]
These terms apply when you sell one or more devices to Cellphone Depot ("we", "us") through this website, including orders that start on a price-comparison or partner website.
1. Eligibility and ownership
You must be at least 18 and located in the United States. You confirm you are the lawful owner of each device, and that it is not lost, stolen, blacklisted, or subject to an unpaid balance or financing, and that you have the right to sell it.
2. Quotes and price lock
Your online offer is based on the information you provide and is locked for 14 days from checkout. Devices shipped after that may be re-priced at current prices. Each device in an order is priced separately. For 10 or more devices we may require a custom bulk offer.
3. Inspection, re-quotes and second inspections
We inspect every device on arrival. If the model, storage, carrier, condition or functionality differs from your description, we will post a revised offer on your order tracking page and email you the reason. You may accept it, decline it and have the device returned free of charge, or ask for a second inspection. If you do not respond within 7 days, we may process the revised offer. If a device is in better condition than described, we pay the higher grade's price.
4. Account locks, data and SIM cards
You must remove all account locks (Apple Find My/Activation Lock, Google, Samsung and similar) and erase each device before shipping. We cannot pay for locked devices until the lock is removed. We erase any data left on devices but are not responsible for data you did not remove. SIM cards and accessories are not returned.
5. Shipping, insurance and expedited processing
We provide free shipping by prepaid label, mailed label or shipping kit, or you may ship at your own cost. Optional extra insurance and expedited processing are charged as shown at checkout and deducted from your payout. Pack devices securely. Damage caused by inadequate packing may affect the offer.
6. Payment, bonuses and promotions
We pay by the method you choose (PayPal, Zelle, Venmo, bank transfer, check or gift card) after a device passes inspection or a revised offer is accepted. Gift card bonuses and promo codes apply only as described at checkout, cannot be combined unless stated, and may be withdrawn at any time. You are responsible for providing correct payment details.
7. Price match
Price-match requests must be made before checkout and are subject to the terms on the price-match page. We may decline any request.
8. Fraud and law enforcement
Devices reported lost or stolen, or orders we reasonably believe are fraudulent, will not be paid and may be reported or held as required by law.
9. Changes and contact
We may update these terms. The version in effect at checkout applies to your order. Questions: louis@cellphonemd.net. Mail: Cellphone Depot, 2086 W Busch Blvd, Tampa, FL 33612.